UNIPER - Independent Consultants in Telecommunications & IT

Provide professional resources ready to share the work load when special skills or extra capacity are required. Assignments can take different forms:

Interim Management
Succession Management
Project Management
Business Analysis
Gather and consider demands and expectations on the service from customers/users.
Design a service description with all customer/user perception of the product, e.g. possible impact and requirements on charging/billing, customer service, accounting, interfaces to other processes/systems.
Estimate load scenarios with number of customers/users, data process lead times etc.
Clarify requirements with requirement owners, stake holders and developers/suppliers.
At an early stage involve operations in preparation of a new service.
Present business case to management for decision on priority and implementation.