UNIPER - Independent Consultants in Telecommunications & IT

Have specialist knowledge and vast experience of establishing processes with related organisation, procedures and systems within the following areas:

Prepay Services
Billing
Collections
Roaming
Mediation
Customer Management
Provisioning, i.e. customer and service registration, installation and activation in network nodes.
Customer administration.
SIM and AuC administration.
Customer service and support.
Customer behaviour and loyalty.
Requirements and acceptance tests.
System procurement and service deployment project.
Revenue Assurance
Outsourcing
Network Extension
Network Upgrade
O&M
Product Management
Service Development
Service Deployment
Procurement/Purchase
Suppliers & Contracts